How can we help you?

Top up easy / Cash out easy minimum order amount as CNY 300 and maximum order amount as CNY 10,000

Top up easy / Cash out easy  rate shown at https://yyadvisory.com/topup/ page . We make sure to offer competitive rates daily.

you can fill up the form in https://yyadvisory.com/topup/

once your order is placed by you, we will send an order confirmation to the e-mail address or Whatsapp provided by you.

If your confirmation e-mail / Whatsapp has not arrived , please check your input email address / tel number is it correct. Ensure your tel number registered Whatsapp function. If you ordered using a company e-mail address, our e-mail may have been blocked by your company. Please note that YYHK may, at our sole discretion, accept or reject any order.

For security and compliance reasons, YY Advisory is not permitted to inform you of the reason your order was rejected. Probably found is your invalid input. 

The top up / cash out duration is affected by many factors, including the bank processing time. Generally speaking, from your submitting the application succesfully to receive payment, it will take at least five to ten minutes.

Required service charge as HKD 30 per order。

The YY Advisory website employs SSL Certificatesthe latest 256-bit encryption technology to protect the security of the information submitted through the website. You can check our security settings from https://www.clickssl.net/blog/how-to-view-ssl-certificate-details-in-every-browser  which can be found in every browser.

All personal information you provide when using the website is handled in accordance with our privacy policy.

The information we collect, how it is used and how to access such information is shown in our privacy policy.

If we e-mail you, we will never ask you to click on a link that directs you to enter or confirm security information. If you are in doubt regarding the authenticity of an e-mail appearing to be from us, contact our  [email protected] immediately for clarification.

We will not share your personal data with any third parties for marketing purposes without your consent.

You cannot change any other aspects of your order after it has been submitted to us, you may inform [email protected] cancel your existing order (included order number ) and place a new order on our website.

YY Advisory appreciates your feedback on our service. Send us your to [email protected]